Frequently Asked Questions
Can I Book Online?
Yes you can. Our easy online booking can be found by clicking the button below. Please note that a small deposit is required to secure an online booking. Please note that you can book a hair colour consultation online, however hair colour services can only be booked by phone, by calling 02920461191.
What are your Opening Hours?
Do you offer Late Nights?
Yes, we are open until 7pm on Wednesdays.
Our easy online booking can be found by clicking the button below. Please note that a small deposit is required to secure an online booking. Please note that you can book a hair colour consultation online, however hair colour services can only be booked by phone, by calling 02920461191.
Where can I see your Prices?
You can find our full hair salon and barbershop price list in the button below.
To book, please either call 02920461191 or book online. Please note that a small deposit is required to secure an online booking.
Do you offer Student Discount?
Yes we do. 20% Student Discount is available with a valid NUS card. Excludes Retail, Balayage/Babylights, Hair Colour Corrections, Hair Extensions & Wigs, and Hair Treatments.
Do you offer NHS Discount?
Yes we do. 10% NHS Discount is available Monday to Thursday with a valid NHS staff ID. Excludes Retail, Balayage/Babylights, Hair Colour Corrections, Hair Extensions & Wigs & Hair Treatments.
Do you offer Ladies Only Hairdressing?
Yes we do. We have a private room at the rear of the salon, and client's can book this for no additional charge. In order to book this facility, please call 02920461191 requesting a female stylist and the Private Room.
It is my First Visit - How do I Book a Hair Colour Service?
For your first hair colour visit, we would like you to book in for a no obligation, Colour Consultation. This is the opportunity to discuss your hair colour requirements with one of our colour experts and to conduct the compulsory skin test at least 48hrs in advance of your colour service. This consultation should take no more than 30 minutes. The Colourist will then be able to provide you with an accurate quote and book your appointment if you do wish to proceed. Please note that a small deposit is required for colour appointments, this is only refundable if you cancel at least 48 hours before your appointment.
Please note: Hair Colour Skin Tests are compulsory and a requirement of our insurance. Even if you have had your hair coloured before, we may use different products and we would want to make sure that you are not going to react to these.
To book your Hair Colour Consultation, please call 02920461191 or book online by clicking the below button. Please note that a small deposit is required to secure an online booking.
Do You Cut Children's Hair?
Yes we do. We are a renowned family hairdressers, offering cuts for all the family. Our stylists and barbers are very experienced with children's haircuts. We even provide a First Haircut Certificate for your little one's first visit!
To book your child's hair appointment, please either call 02920461191 or use our easy online booking by clicking the button below. Please note that a small deposit is required to secure an online booking.
Are you a Dementia Friendly Hair Salon?
Yes we are. We became a Dementia-Friendly business in 2020. Our staff are praised for their patience and understanding. If a busy salon can be too much for you or the person you care for, then we can offer a private quiet room at the rear of the salon, and this can be booked for no additional charge by calling 02920461191 requesting a dementia-friendly stylist and the Private Room.
Read more about the changes we have made and the facilities we can offer in the link below...
Do you Provide Hair Replacement Systems?
Yes we do. We are established wig and hair system fitters with decades of experience. Our trained Cardiff wig, toupee and hairpiece specialists are here for you, to talk through all your options during a consultation in our safe and welcoming environment.
Specialists in Men’s Hair Systems, and working with The Little Princess Trust, fitting wigs for children who have lost their hair due to illness. Our stylists have a wealth of knowledge and experience.
A Hair System Consultation is £35.
Call 02920461191 requesting a Hair Replacement System Consultation with Simon.
Read more about our hair replacement systems services in the link below...
Do you Provide Wigs?
Yes we do. We are established wig and hair system fitters with decades of experience. Our trained Cardiff wig, toupee and hairpiece specialists are here for you, to talk through all your options during a consultation in our safe and welcoming environment.
A Wig Consultation is £35.
Call 02920461191 requesting a Private Room Wig Consultation with Simon or Maggie.
Read more about our hair loss solutions in the link below...
Do you Provide NHS Wigs?
Yes we do. We are established wig and hair system fitters with decades of experience and in February 2024 we became an accredited NHS wig provider in Wales. Our trained Cardiff wig and hairpiece specialists are here for you, to talk through all your options during a consultation in our safe and welcoming environment.
You will be provided with a wig voucher from your health service in Wales. An NHS Wig Consultation is included in your NHS Wig Voucher.
Call 02920461191 requesting a Private Room NHS Consultation with Simon or Maggie.
Read more about our NHS hair loss solutions in the link below...